Shannon is a digital and content strategist plus content management expert with over two decades of experience in designing, developing and building user-focused content and digital services for large organisations such as APRA. She's super passionate about all aspects of the digital content lifecycle end-to-end, from concept to retention.

With hands-on experiences across all areas of content delivery from the technology and infrastructures that underpin content management platforms, system and data security, production and publishing workflow management to editorial and multimedia content production for multi-channel publishing, Shannon can successfully and strategically deliver user-focused content and digital service experiences with a full understanding of the intricacies of content ecosystems.